Terms & Conditions

Terms of Use: 

Please read these terms of use carefully before using this website (the site). Thank you for visiting www.einstagorehospital.org (Einstagore). Your use of the site constitutes your acknowledgment that you have read, that you understand and that you accept the following terms of use. If you do not agree to be bound by these terms of use then you should stop accessing and using the site.

User Agreement:

All pages within this website and any information, material, content and services made available on or through the website are provided subject to your agreement with the terms and conditions set forth below. Please read the following information carefully. Your use of this website will indicate your agreement to these terms of use. If you do not agree to these terms of use, promptly exit this website. Should you choose to sign up or submit enquiry, your use of such web pages and services provided may be subject to additional terms.

Changes to These Terms of Use:

Einstagore urge you to review terms of use carefully. Einstagore reserves the right to change, modify or amend these terms of use at any time by posting changes online. All changes will be effective immediately upon their posting. You should check back periodically for revisions. You’re continued use of the site after changes are posted constitutes acceptance of the modified terms of use.

Acceptance of the Terms:

You represent and warrant that you are at least 18 years of age and that you possess the legal right and ability to be legally bound by these terms of use. You agree to be responsible for your use of the website and to comply with your responsibilities and obligations as stated in these terms of use. If you do not agree to the general terms, do not use any of our services. If you agree to the general terms and do not agree to any service specific terms, do not use the corresponding service. If you are not 18 years of age, you are not permitted to use this website and must exit now.

This Site Does Not Contain Medical Advice:

The information contained in this website is presented to educate consumers on health and wellness topics and provide general information on einstagore. Nothing contained in the website is intended to be medical advice for diagnosis or treatment and should not be relied upon as your primary source of health or medical information. The information should not be considered complete and should not be relied on to suggest a course of treatment for a particular individual or used in place of a visit, call, consultation, or the advice of your physician or other qualified health care provider. Do not disregard, avoid, or delay in gaining medical advice from your physician or other qualified healthcare providers because of something you have read on this website. Information on this website is intended to augment other sources of information and should not be considered a substitute for your responsibility and diligence. Information contained in the website is not exhaustive and does not cover all diseases, ailments, physical conditions, or their treatment.

Should you have any health care-related questions, call or see your physician or other qualified health care provider promptly, or contact your local emergency services in case of an emergency. Always seek the advice of your physician or other qualified healthcare providers before selecting a new treatment, doctor, or medical facility. Seek the advice of your doctor or a qualified healthcare provider if you have any questions or doubts regarding any symptoms or medical conditions.

We do not guarantee the quality of or recommend any hospitals, surgery centers, and doctors and surgeons. Both einstagore and the user agree that only the user can decide which hospital, surgery center, treatment, or doctor is the best for them. All information on this website is provided in good faith. The decision to have a procedure should be based on the user’s independent research of the treatment, hospital or surgery center, and the doctor or surgeon We do not guarantee any surgical outcomes (including and not restricted to results of weight loss surgery, dental work, cosmetic surgery and other treatments).medical results (weight loss, dental, cosmetic orthopedic, stem cells, and others) demonstrated in our testimonials are in no way typical of individuals and may vary. Success after bariatric surgery is also dependent on numerous factors, such as observing a nutrition regimen recommended by our team of experts. All the video testimonials and before-and-after pictures (including those of weight loss after bariatric surgery) have been published after the due consent of our clients.

Website Content:

Einstagore attempts to ensure the integrity and accuracy of the content on the website, it makes no guarantees whatsoever as to the correctness or accuracy of such content. It is possible that the website and its content could include inaccuracies or errors (human or machine), and third parties could make unauthorized additions, deletions and alterations to the website. In the event you become aware of an inaccuracy, please inform einstagore so that it can be corrected.Einstagore does not make any warranty as to the reliability, accuracy, timeliness, usefulness, adequacy, completeness or suitability of the website or any content or information contained within it.The website content may contain health or medical related materials that you find sexually explicit or otherwise offensive. Einstagore accepts no responsibility for such materials. Use of the website is at your own risk.You may choose to use other services provided by third parties in conjunction with your access to and use of this website. Such services may include, but are not limited to, translation services, location services, and other third-party offerings. Any links to such services are provided for your convenience only. Einstagore has no control over the contents of these services, and einstagore accepts no responsibility for them or for any loss or damage that may arise from your use of them. Such services may require you to submit your information to a third party, which may result in a copy of your information being used and/or stored by a third party. If you decide to access any such services in conjunction with your access to and use of this website, you do so entirely at your own risk and subject to the terms and conditions of use for such services. Website content may be changed or updated without notice. Einstagore reserves the right to modify website content without any obligation to notify past, current or prospective website users. Einstagore makes no representations that the materials on this website are appropriate or available for use in all countries. Those who do access this website from other states or countries are solely responsible for compliance with the laws of such state or country.

Accuracy of Information:

While einstagore makes reasonable efforts to ensure that the content that it provides on the site is accurate at the time provided, einstagore makes no representation or warranty about the accuracy of the content. The information may be out of date at the time of your access or could also include technical inaccuracies or typographical errors. We are not liable for any error or omission in, or any failure to update the site content. the website content has not been reviewed, approved or compiled by any medical professional. Neither is the website content based on feedback from medical expert or experts. Decisions made based on the information on the site are the sole responsibility of the visitor. Some of the content is supplied to us by “third party” providers like medical services providers, hotels, travel services, and airlines. We make reasonable efforts to keep third party information updated; however, we are not responsible for its accuracy.

Restrictions on Your Use:

You may view material from the website for your own personal use or the internal use of your business. You may not download, reproduce or otherwise distribute any materials on this website without our prior express written consent and/or the consent of any third party copyright owner. Any rights that are not expressly granted by these terms of use or any applicable end user license agreements are reserved by einstagore. You may not use this website or its content for any purpose prohibited or restricted by law or in violation of these terms of use.

Copyright Restrictions:

All of the content available on or through the site is the property of einstagore and/or its licensors and is protected by copyright, trademark, patent, trade secret or other intellectual property law. einstagore gives you permission to display, download, store and print content for your own personal, non-commercial use only. Except as expressly permitted herein, You must not reprint or electronically reproduce from the einstagore website any “content” (including text, logos, illustrations, photos, sound, scripts, and animation) in whole or in part without the prior written permission of einstagore or the third parties authorizing einstagore to use the copyrights.

Disclaimers:

Access to the site and the information contained herein is provided “as is” and “as available” without any warranty of any kind, express or implied. Einstagore does not warrant the accuracy, completeness or timeliness of the materials on this site and to the fullest extent permissible pursuant to applicable law. Einstagore disclaims all warranties of any kind, either express or implied, including but not limited to any implied warranties of title, merchantability, and fitness for a particular purpose or non-infringement, with respect to any information obtained through the site. Einstagore cannot and does not warrant against human and machine errors, omissions, delays, interruptions or losses, including loss of data. Einstagore cannot and does not guarantee or warrant that this website will be free of infection by viruses, worms, trojan horses or other malicious code. Einstagore does not warrant or guarantee that the functions or services performed in the web site will be uninterrupted or error-free or that defects in the website will be corrected.This website is provided "as is," with all faults, with no representations or warranties of any kind, either expressed or implied, and disclaims all such warranties including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, title, and noninfringement and all warranties arising from a course of dealing or usage in trade. Einstagore makes no warranty or representation regarding the results that may be obtained from use of this website, or use of material, information or data downloaded or otherwise obtained from this website, or regarding the accuracy or reliability of any information obtained from this website. Einstagore does not have any responsibility for the timeliness, deletion, misdelivery or failure to store any user communication. You assume total responsibility and risk for your access or use of the internet and this website. You acknowledge and agree (1) that your use of this website and any material, information or data downloaded or otherwise obtained through the use of this website is at your own discretion and risk, and (2) that you are solely responsible for any damage to your computer system for loss of data that results from the download of such material, information or data, and for any other form of damage that may be incurred. No advice or information, whether oral or written, obtained by you from einstagore in any other manner from this website creates any warranty.

Limitation of Liability:

In the event of any problem with the site or any of its content, you agree that your sole remedy is to cease using the site. Under no circumstances shall einstagore or any einstagore licensor or supplier be liable in any way for your use of the site or any of its content, including, but not limited to, any errors or omissions in any content, any infringement by any content of the intellectual property rights or other rights of third parties, or for any losses or damages of any kind arising directly or indirectly out of the use, inability to use, or the results of use of the site, and any website linked to the site, or the materials or information contained on any or all such sites. Neither einstagore, its affiliates, medical ambassadors nor their respective officers, directors, employees or agents are responsible or liable to you under any theory of liability or indemnity in connection with your access or use of the website or any of its content or services. Furthermore, neither einstagore , its affiliates, ,medical ambassadors nor their respective officers, directors, employees or agents are or will be liable or responsible for any direct, indirect, incidental, consequential, special, exemplary, punitive, or other damages of any kind arising out of or relating in any way to the website and/or any content on the website, whether such damages are based in tort, contract, error (human or machine), negligence, strict liability or otherwise, even if ,medical ambassadors has been advised of the possibility of such damages. Your sole remedy for dissatisfaction with the site and/or any damage resulting from the site is to stop using the site, even if such remedy should fail of its essential purpose.We use reasonable effort to check the accuracy or error of the informatin on our website, identified by us or brought to our knowledge. You should, however note that we do not warrant such information will be error free.

Jurisdiction:

These website terms of use are a binding agreement between you and einstagore Any cause of action or claim you have regarding the website must be commenced within one year after the claim or cause of action arises or the claim or cause of action is barred. You expressly agree that exclusive jurisdiction for any dispute with einstagore, or in any way relating to your use of the einstagore site, resides in the courts of noida, delhi ncr, u.p. India and you further agree and expressly consent to the exercise of personal jurisdiction in the courts of noida, delhi ncr, u.p.India in connection with any such dispute including any claim involving einstagore employees or officers. Einstagore here refers to the international wing of aaargo fortunes llp and to be considered legally protected under its parent firm. In any action to enforce these website terms of use, einstagore will be entitled to all costs and legal fees it incurs.

Indemnification:

You agree to defend, indemnify, and hold einstagore , its affiliates, medical ambassadors ,their respective officers, directors, employees or agents , harmless from and against any claims, losses, expenses, actions or demands, injuries (physical or psychological), liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from your violation of these terms of use.

Links to Other Sites:

Einstagore has no liability for any third party website that you may access through this website The site contains links to third-party websites. These links are provided solely as a convenience to you and not as an endorsement or recommendation by einstagore of the content of such third-party website. If you use these links, you will leave the site. Einstagore is not responsible for the content of the linked third-party sites and does not make any representations regarding their privacy practices, any information or product, or the accuracy of any materials found on such third-party websites. Your use of third-party websites is subject to the terms of use of such sites. Einstagore does not and cannot ensure that the propriety, security or accuracy of any third party website and we encourage you to review the posted policies of any website that you visit. if you decide to access any third-party website linked to this site, you do so entirely at your own risk.

Medical Emergencies:

Our website is not intended for use in the event of a medical emergency. In the event of a medical emergency, contact your health care provider or the emergency number in your country immediately. Do not disregard or delay seeking medical advice because of content you have read on this website or advice obtained through this website. This website does not contain medical advice and we do not monitor this website or communications from this website for medical diagnostic or emergency health care purposes. Neither Einstagore , its affiliates, medical ambassadors nor their respective officers, directors, employees or agents are not liable for any emergency, complication, or treatment requirement of any nature, arising from the patient’s procedure due to their present or past illness, or the side effects of any medication, or lack of follow-up care, or inadequate medical care, or negligence and incompetence.

Termination:

Einstagore may suspend or terminate your access to the site at any time, for any reason, or for no reason at all. Einstagore has the right (but not the obligation) to refuse to provide access to the site to any person, agency or organization or to prohibit any person, agency or organization from using the site.

Privacy Policy

Privacy Policy & Confidentiality Statement: 

Einstagore recognize the importance of protecting the confidentiality of medical and health-related information and other personal data and einstagore is committed to protecting it by all applicable legal requirements. This statement discusses how einstagore acquire, use, and disclose your health and other information and our policies and practices for keeping information private and secure. Einstagore urges you to review this policy carefully and to check back periodically for revisions.

What personal data do we collect:

To serve your health needs, einstagore collects information directly from you on our website, or orally, or using offline forms. If you provide us with express, written permission, or an authorization, einstagore may also get information from third parties such as your health care provider or physician. All health information that identifies you is referred to as “personally identifiable information” and is shared with our network of hospitals to provide you with a health service solution. Your personally identifiable information will be used only as necessary to provide the services that you request, or as otherwise required by law. We are not medical professionals and will not evaluate the information that you provide to us and will not advise you based on the information that you submit or arrange to have provided to us. For further information regarding the nature and terms and conditions of our service, click here terms and conditions.

If you do nothing during your visit but browse through the web site, do searches, read pages, or download information; einstagore will automatically gather and store certain information about your visit that does not identify you personally (“non personally-identifiable information”). Non personally-identifiable information may include IP address, the domain name and browser that you use to access the internet, the pages that you visited on our site and the address of the website that you visited immediately prior to visiting our site. Einstagore use non personally-identifiable information to help us make our site more useful to visitors — to learn about the number of visitors to our site, what part of the site they are interested in, how long they use the site, and the types of technology our visitors use. 

Cookies and Other Technologies:

We use cookies on this website. A cookie is a text file sent by a web server to a web browser, and stored by that browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. We may send one or more cookies which may be stored by your browser on your computer. The information we obtain from cookies is part of the Collected Information. Our advertisers and service providers may also send you cookies to improve our services we may retain third party service providers to operate this site and help us monitor, collect and analyze information regarding your interactions with this website and data you input, including through the use of such providers’ cookies on your computer.

Sharing Collected Information:

Einstagore may share collected information about you: 1)To enable our service providers (third party sub-processors) to provide data center hosting services, database hosting services, dialer infrastructure services, and email sync services and to enable our third party processors to provide sales and marketing operations services. 2)To the extent that we are required to do so by law. 3)In connection with any legal proceedings or prospective legal proceedings.4) To establish, exercise or defend our legal rights (including providing information to others for fraud prevention and reducing credit risk). 5)In response to lawful requests by public authorities, including meeting national security or law enforcement requirements. Security of Collected Information: Einstagore has implemented reasonable precautions to ensure that your personally identifiable information is retained in a secure servers and protected against loss, misuse and unauthorized access, disclosure, alteration or destruction. Einstagore take reasonable precautions to keep your data safe. Einstagore only permit authorized employees to access your personally identifiable information and they may use it only for authorized business purposes]. As effective as our safeguards may be, no security system is completely impenetrable, so einstagore cannot guarantee the absolute security of our database, nor can einstagore guarantee that the personally identifiable information. You supply won’t be intercepted while being transmitted to us over the internet. You are responsible for keeping your passwords confidential. Einstagore will not ask you for your passwords.

Transfers of Collected Information:

Einstagore will not sell or otherwise transfer your personally identifiable information to another party for any purpose other than to provide the services that you request. Einstagore may transfer your personal data to third parties, as described in sharing collected information, pursuant to the onward transfer principles of the it rules and regulations for data privacy. Einstagore use these third-parties to perform certain functions offered as part of our products and services, these providers all certify compliance with the latest data privacy rules and regulations and are restricted from direct access to your data but, if necessary, may be granted access to your personal data only to the extent necessary to permit them to perform their contracted services. They are bound by confidentiality agreements and are restricted from using the personal data for other purposes.

Modification to This Notice:

Einstagore may update this privacy policy from time-to-time by posting a new version on our website. Einstagore urge you to review this policy carefully and to check back periodically for revisions. If you use our services, you acknowledge and agree to the terms of this policy, as it may be modified from time to time as provided above.

Third-Party Websites:

Einstagore website contains links to other websites (“linked sites”). In providing access to these linked sites, we are by no means endorsing their products or services. We are not responsible for the privacy practices or content of the linked sites and expressly disclaim all responsibility and liability associated with your use of the linked sites. We recommend that you review the privacy statements posted on those sites and understand their policies on using and disclosing personal information.

Restrictions on Information:

We do not collect, store, or disclose information about children under the age of 18 without parental consent. If we receive information from a child that we know to be under the age of 18, We will use that information only to inform the child that we require parental consent.

Spamming and Illegal Activities:

You agree to be solely responsible for the contents of your transmissions through the einstagore services. You agree not to use einstagore the services for illegal purposes or for the transmission of material that is unlawful, defamatory, insulting, harassing, libelous, invasive of another's privacy (including bodily privacy), abusive, threatening, harmful, vulgar, pornographic, pedophilic, harmful to children, obscene, racially or ethnically objectionable, or is otherwise objectionable, offends religious sentiments, promotes racism, contains viruses or malicious code, or that which infringes or may infringe intellectual property or other rights of another. You agree not to use the einstagore services for the transmission of "junk mail", "spam", "chain letters", “phishing” or unsolicited mass distribution of email. Einstagore reserve the right to terminate your access to the services if there are reasonable grounds to believe that you have used the services for any illegal or unauthorized activity.

Grievance Redressal:

In case of any grievance or concerns regarding our health privacy and confidentiality statement or our practices, the term as defined under information technology (intermediary guidelines and digital media ethics code) rules 2021, our grievance officer, can be contacted by sending an email.

Cancellation and Refund Policy

The cancellation and refund policy is only applicable to all online payments made through the mobile app and website for booking appointments.

In case cancellation is initiated by end user:
1. Before Schedule Appointment Time- 100% of Consultation Fees will be refunded. However, please note that convenience fees will not be refunded.
 2. After the Scheduled Appointment Time- neither Consultation Fees nor Convenience Fees will be refunded. In case Cancellation is initiated by the relevant hospital due to the unavailability of a Doctor:
3. 100% of consultation Fees and Convenience fees will be refunded to the end user.

At the time of cancellation, the amount will be refunded via the same source of payment and will be subject to the payment terms of the source only. The amount will be refunded within 7 working days.

Online Payment on Website and Social Media

1. The Website and Links through Social Media provide you the ability to pay online through a third-party payment gateway for some of the Services available on the Website.

2. If you choose to pay online, you may be directed to a third-party payment gateway to enable the processing of the payment. This transaction will be governed by the terms and conditions and privacy policy of the third-party payment gateway. EINSTAGORE shall not be liable.
  a. If any transaction does not fructify or may not be completed or
  b. for any failure on the part of the bank or the credit card or the third-party site or agency to perform any of its obligations or in respect of any loss or damage arising directly or indirectly arising out of the decline or acceptance of authorization for any transaction, for any reason whatsoever.

Tele- consultation Disclaimer Policy

1. Einstagore is offering telemedicine or video consults where patients are not being able to reach the hospital.

2. A video or telemedicine consult can never be compared to a normal in-hospital consult where the doctor is able to physically examine the patient.

3. You are advised to come to the hospital for consults whenever you are in a position for the same. If the consult cannot wait, then only you should opt for a telemedicine or video consult.

4. You are advised to confirm the diagnosis, treatment, and prescription whenever you can come to the hospital for a physical consult. In case your symptoms/condition does not improve, immediately reach the nearest hospital.

5. By accepting telemedicine consultation, you agree and accept that the tele-consultants/doctors and all personnel directly or indirectly involved with any part of the Telemedicine setup shall not be held responsible in the unlikely event of an error in diagnosis or management due to the occurrence of sub-optimal technical conditions. While every attempt will be made to ensure ideal conditions, unforeseen situations may occur.

Einstagore and/or its doctors shall not be responsible for the complete accuracy of telemedicine consultation, limited in its scope as it is, with no physical examination of the patient being possible. While every attempt will be made to ensure the comprehensiveness of the consultation, unforeseen situations may arise. Your accepting telemedicine consultation will be taken as your consent for a telemedicine consult with its ingrained limitations.